Inspired Change
Transforming business with Balanced Scorecard
Blog Articles
Cash: Use our expertise to bring you clarity
Every MD’s constant worry is about cash. How much have we got, how much will we need and will we have enough when “that time of the year” comes along again. It causes sleepless nights, cancelled holidays and a routine of checking bank balances first thing every morning. This stressful routine is where a catchphrase…
The Balanced Scorecard And The Financial Perspective
One of the biggest strengths of The Balanced Scorecard over other business performance measurements tools is that it looks at so much more than just profit and loss. I often use the analogy that when you are driving a car, you don’t just use the view ahead of you to assess whether you’re driving correctly…
Enact Your Business Plan with the Balanced Scorecard
If you want to compete in an evolving marketplace, then you will of course know the importance of having a solid business plan. In a previous article from February, Business Planning – revisit your business plan, we focused on how essential it is to make sure your business plan evolves if you are to keep…
The Balanced Scorecard – Your Customer Perspective
The customer perspective of the Balanced Scorecard is arguably the most important part of the approach – after all, without customers your business would not be making a profit! When Kaplan and Norton were looking at what factors affected a customer’s decision to use and return to a business, they found three that were fundamental:…
Improving Gasway’s customer service offering with call centre solutions
Our on-going consultancy work with boiler maintenance and installation company, Gasway, continues to bring excellent results. The Inspired Change team applied the Balanced Scorecard approach to analyse the company’s needs, and opportunities for improvement. Based on this analysis and our research, we recognised that a huge amount of headway could be made using a call…
How Does The Balanced Scorecard Approach Set Your Business Up For Sustainable Change?
Back in February 2011 I published a post outlining the features of the Balanced Scorecard approach that facilitate sustainable change in a business. This new post will explain in more detail exactly how the Balanced Scorecard sets your business or organisation up perfectly for sustainable change. First and foremost, the Balanced Scorecard is an all-encompassing…
Awards and accreditations
Registered company number: 07113295. Registered office: Bankside 300, Peachman Way, Broadland Business Park, Norwich NR7 0LB
© 2012 Inspired Change Ltd | Web Design by Little Bird Web Services | Optimised by Fountain Partnership, SEO Norwich
Join in the discussion
Follow us on Twitter
Join us on Facebook
View LinkedIn profile
Get RSS updates