Process Category

Learning From Your Mistakes & Hazard Awareness

Posted on: 7th November 2011 by Rob

The Balanced Scorecard offers a unique perspective which is not usually incorporated in other business performance measurement tools – the learning and growth perspective. This is the element that looks at how your business will grow, and what tools you need to take you there efficiently. One of the most valuable things in business is…

Handling The Increased Workload After The Summer

Posted on: 8th September 2011 by Rob

It’s that time of year again. The summer holidays are over, the kids are back to school and it’s time to knuckle down hard at work. During the summer, many businesses experience their worst months, especially for business-to-business sales. Because so many people jet off on holiday or take a well-earned break, it can be…

ISO 9001 Accreditation and The Balanced Scorecard

Posted on: 30th June 2011 by Rob

ISO 9001 is an internationally recognised standard of quality management, ensuring that your company’s policies and procedures reflect the high quality of your products or services. This is an accreditation that is not only for private sector organisations but also public sector, charities and not for profit organisations. So how does ISO 9001 fit in…

Benefits of OEE

Posted on: 26th April 2011 by Rob

Operating Equipment Effectiveness (OEE) is a classic operational measurement and normally forms part of a Total Quality Management (TQM) approach to running a production area.  The aim of the measure is to bench mark the performance of an operating unit or department against itself, other departments or even against industry standards. OEE is calculated using…

Benefits of OTIF

Posted on: 18th April 2011 by Rob

On Time In Full is a classic operational measurement designed to help you understand how effective your organisation is at meeting the basic needs of your customers. In essence there are 3 components to the measure these being; •    Were the goods delivered into the customer at the time agreed •    Was the order complete…

Business Measurement

Posted on: 15th April 2011 by Rob

It is a common saying that says if you are not measuring it you are probably not managing it.  So what does that actually mean, and what is it you should be measuring. Traditional measurement is done by every company in the form of accounts, recording and reviewing the financial achievements of the company annually,…

Risk Management

Posted on: 18th March 2011 by Rob

Most businesses start with a business plan, some continue this process as the company grows, but eventually these fall into annual budget reviews or quarterly reforecasts cycle.  Much is made at the start in terms of managing risk and considering all the outcomes, but this exercise can prove invaluable to the continued success of any…

Business Planning – revisit your business plan

Posted on: 15th February 2011 by Rob

It doesn’t matter how much you read about starting a business or how many advisors or courses you attend the unanimous feedback is you need a business plan.  So you take the advice research business plan, build a plan and launch into business – great; you’re off! If after the first year you are still…

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Joint Managing Director, Swallowtail Print Ltd

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